Terms & Conditions f900 Malaysia – Terms of Use for Our Online Casino Platform

1General Terms of Use for the f900 Platform

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and f900 ("Platform", "We", "Company") in relation to your use of the online casino platform accessible via f900.my and all associated subdomains or related websites. This document governs all aspects of platform use, including account registration, deposits and withdrawals, bonus usage, participation in games and all other interactions with the f900 platform.

F900 is an online casino entertainment platform operating in Malaysia, designed exclusively for adult Malaysian players. All transactions on the f900 platform are conducted in Malaysian Ringgit (RM). f900 reserves the right to modify, add to or amend any part of these Terms & Conditions at any time, with reasonable notice to members via the platform or their registered email.

These Terms govern your entire relationship with f900. Any other communications — including those made through customer support agents, social media or other channels — do not override or modify the terms set out in this document unless agreed to in writing by f900 management.

2Eligibility & Account Registration

To register and use the f900 platform, you must meet all of the following eligibility requirements:

• Must be at least 18 years at the time of registration. f900 does not permit the use of its platform by underage individuals under any circumstances.
• Be a Malaysian citizen or permanent resident physically located in Malaysia when using the platform.
• Hold a valid and active Malaysian phone number for account verification purposes.
• Have never been banned or suspended from the f900 platform previously.
• Possess full legal capacity to enter into a binding agreement.

Each individual is permitted to register one account only at f900. Multiple accounts registered by the same individual — whether using different details, different devices or different internet connections — constitute a breach of these Terms and will result in the closure of all such accounts and forfeiture of all balances and bonuses held within them.

During registration, you are required to provide accurate, complete and up-to-date information. f900 reserves the right to request identity verification documents at any time — particularly before processing large withdrawals — to ensure compliance with anti-money laundering requirements. Failure to submit the requested documents within the specified timeframe may result in a temporary account suspension.

3Deposits, Withdrawals & Payments

All financial transactions at f900 are conducted in Malaysian Ringgit (MYR). f900 supports the following local Malaysian payment methods:

• The minimum deposit is RM 20 per transaction. There is no maximum deposit limit set for standard deposits, although very large deposits may require additional verification.
• All deposits must originate from an account or e-wallet registered in the member's own name. f900 does not accept third-party deposits made on a member's behalf.
• Winning withdrawals will be processed within under one hour for most requests. In cases requiring additional verification, the process may take up to 24 business hours.
• F900 does not charge any processing fees for deposits or withdrawals across all listed local payment methods. Any charges imposed by third-party payment service providers are beyond f900's control and responsibility.
• For security and fraud prevention purposes, withdrawals may only be made to the same account or e-wallet used for the original deposit.
• F900 reserves the right to request identity verification before processing any withdrawal. Failure to provide the required verification within the specified timeframe may result in the withdrawal being placed on hold.

4Bonuses, Promotions & Loyalty Programme

F900 offers members a variety of bonuses and promotions from time to time, including a welcome bonus of up to RM 1,500, weekly cashback and seasonal promotions. All bonuses are subject to the following conditions:

• Wagering Requirements: Before any winnings derived from bonus funds can be withdrawn, the bonus amount must be wagered the number of times specified in each offer's terms. The exact wagering requirements are stated in the specific terms of each promotion.
• Welcome Bonus: Available to new members registering for the first time only. Each member is entitled to the welcome bonus once for the lifetime of their f900 account. Creating additional accounts solely to claim the welcome bonus repeatedly is strictly prohibited.
• F900 reserves the right to void any bonus that has been misused, including but not limited to multi-accounting, employing betting strategies designed solely to meet wagering requirements with no genuine risk (bonus abuse), or any activity suspected to be fraudulent.
• The validity period of each bonus is as stated in the respective offer. Bonuses that are not used within the specified validity period will expire automatically.
• F900 reserves the right to modify, end or suspend any promotion at any time without prior notice, provided that doing so does not affect the rights of members who have already fulfilled the conditions of that promotion.

5Game Rules & Fairness

All games available at f900 — including slots such as Moon Princess, Dragon Kingdom, Gong Xi Fa Cai, 888 Dragons and Pyramid Ramesses, as well as Live Casino games such as Live Roulette and Salon Prive BJ — operate using Random Number Generator (RNG) technology that has been independently certified and audited by qualified third parties. This ensures that every game outcome is entirely random and cannot be predicted or manipulated by any party.

• The specific rules of each game displayed within the game interface form an integral part of these f900 Terms & Conditions.
• In the event of a technical fault, server failure or network disruption during an active game session, f900 will endeavour to restore the session to its state prior to the interruption. If this is not possible, the affected wagers will be refunded to the member's account balance.
• The use of software, bots, scripts or any automated tools to assist in gameplay or influence game outcomes is strictly prohibited. Such violations will result in immediate account closure.
• The stated RTP (Return to Player) for each game represents a mathematically calculated long-term average. Results within individual sessions may vary significantly from the stated RTP due to the inherent randomness of gameplay.

6Member Conduct & Prohibited Activities

As an f900 member, you agree not to engage in any of the following:

• Registering more than one account or assisting others in registering multiple accounts.
• Using false information, another person's identity or fraudulent documents during registration or account verification.
• Engaging in or facilitating any activity involving fraud, money laundering or any other illegal activity in connection with the use of the f900 platform.
• Using any technical means or exploiting software bugs to gain an unfair advantage in gameplay.
• Threatening, insulting or harassing f900 support staff or other members on the platform.
• Sharing or selling your f900 account to another individual.
• Using the f900 platform for any purpose other than lawful personal entertainment — including commercial use or use on behalf of third parties.

F900 employs a sophisticated monitoring system to detect patterns of suspicious activity. Accounts suspected of involvement in any activity that violates these terms will be suspended while an investigation is conducted. f900 reserves the right to report suspected illegal activity to the relevant authorities in Malaysia.

7Account Suspension & Termination

F900 reserves the right to suspend or close any member account under the following circumstances:

• Violation of any terms set out in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Providing inaccurate or misleading information during registration.
• Registration by individuals under the age of 18.
• At the member's own request (voluntary closure).
• Upon request from the relevant authorities in Malaysia.

Where an account is closed due to a breach of terms, f900 reserves the right to forfeit all bonuses and winnings obtained through activities that violated those terms. The original valid deposit balance (after deducting forfeited winnings) will be returned to the member via the original payment method within a reasonable timeframe.

Members who wish to voluntarily close their account may do so by contacting the f900 support team via Live Chat or email at [email protected]. Closure requests will be processed within three business days.

8Privacy & Personal Data Protection

F900 is committed to protecting the privacy and personal data of all members in accordance with Malaysia's Personal Data Protection Act 2010. For more information on how f900 collects, uses, stores, and safeguards your personal data, please refer to our Privacy Policy ours, which form an integral part of these Terms & Conditions.

• F900 does not sell or disclose members' personal data to third parties for marketing purposes without the member's explicit consent.
• Personal data collected is used solely for platform operations, identity verification, payment processing and compliance with legal requirements.
• Members have the right to access, correct or request deletion of their personal data by contacting [email protected].

9f900's Limitation of Liability

To the extent permitted by applicable Malaysian law, f900 and its employees shall not be liable for any direct, indirect, consequential or punitive losses suffered by members in connection with the use of the platform, including but not limited to:

• Money wagered and lost in games.
• Service disruptions caused by scheduled or unscheduled system maintenance.
• Transaction processing delays caused by third-party disruptions such as banks or digital wallet providers.
• Any losses resulting from unauthorized account access are the member's own responsibility, as they stem from the member's failure to keep their login credentials confidential.

F900's maximum liability to any member under any circumstances is limited to the amount of unwagered deposits remaining in the member's account at the time the claim is made.

10Amendments to Terms & Conditions

F900 reserves the right to amend, update or supplement these Terms & Conditions at any time. Members will be notified of any material changes via an in-platform notice or email to their registered address at least seven calendar days before the changes take effect, except in urgent situations requiring immediate amendments.

Your continued use of the f900 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account before the amendment takes effect by contacting our support team.

It is the member's responsibility to review these Terms & Conditions periodically. The latest version is always available on this page at f900.my/terms-conditions.

11Contact Us About These Terms

If you have any questions, concerns, or feedback regarding these f900 Terms & Conditions, our team is ready to assist you through the following channels:

For enquiries related to Responsible Gambling or self-management tools, please visit our Responsible Gambling us. For data privacy enquiries, please refer to Privacy Policy us.